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AI customer engagement for E-Commerce

Recover carts, answer order questions instantly, and turn every conversation into a sale.

Recover carts, answer instantly, sell more

Handle pre- and post-purchase questions with live order data, recover abandoned carts automatically, and run behavior-based campaigns that bring shoppers back - across every channel.

E-commerce packing and fulfilment
E-Commerce
Auto
Cart recovery
Live
Order data
Every
Channel
More
Repeat buyers
The problem

What's slowing you down

Online shoppers abandon carts, flood support with 'where's my order' questions, and expect instant answers across every channel. Manual support can't keep up, and generic follow-up doesn't convert.

How Proxenta helps

What changes

The AI handles pre- and post-purchase questions instantly with live order data, recovers abandoned carts automatically, and runs behavior-based campaigns that bring shoppers back.

Key use cases

Where it pays off

Abandoned cart recovery

Automated, personalized recovery sequences across channels.

Order tracking & support

Instant order status, returns, and exchanges with live system data.

Promotional campaigns

Behavior-triggered offers, restock alerts, and seasonal pushes.

Pre-purchase assistance

Product recommendations and instant answers that reduce drop-off.

Post-purchase upsell

Personalized cross-sell and loyalty re-engagement.

Relevant modules
AI Chat WidgetCampaignsWorkflowsLive Database IntegrationShopify · WooCommerce · Magento
Outcome

Recovered revenue, deflected support volume, and higher repeat-purchase rates.

Ready to engage every customer?

Book a demo or start free - every module is customizable to your business.

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