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Introducing Proxenta.ai

Intelligent. Autonomous.
Always on.

The complete AI platform for customer engagement. Chat, leads, inbox, and campaigns - one platform, every channel, 200+ languages.

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Live Conversation
Customer Support
Hi! Order #4821 shipped this morning.
Can I change the address?
Of course. Where to?
Resolved · Avg response <2s
Today
Live performance
10M+
Queries handled per day
<2s
Response
97%+
Accuracy
99.9%
Uptime
Every Channel
Always-on, everywhere
WhatsApp
Instagram
Facebook
Telegram
Website
Email & SMS

Built for teams across industries

E-Commerce
Healthcare
Fintech
Real Estate
Education
Hospitality
Performance

More accurate.
More languages.
Always available.

A self-learning neural engine grounded in your business. Industry-leading metrics, verified at scale.

97%+
Intent accuracy
<2s
Avg response time
200+
Languages
99.9%
Uptime SLA

10M+ customer queries handled every day, across every channel and language.

How it works

From signup to live
in under 24 hours.

No engineering team. No six-week implementation. Three steps and Proxenta is talking to your customers tonight.

Step 01

Connect

Link Shopify, your CRM, helpdesk, and channels in minutes. One-click integrations for the tools you already use.

Step 02

Train

Drop in your FAQs, product catalog, and policies. The AI learns your brand voice and rules in hours, not weeks.

Step 03

Launch

One AI talking to customers on WhatsApp, web, Instagram, and email simultaneously. Live in under 24 hours.

Unified Inbox

Every channel.
One command center.

WhatsApp, Instagram, Facebook, Telegram, web, and email. All in one screen with AI Co-Pilot suggestions, smart ticketing, and live customer context.

Explore Unified Inbox
Inbox · 3 active
Customer A
Address change request
2m
Customer B
Looking for a 2BHK in Bandra
Instagram14m
Customer C
Auto-resolved - order tracked
Website1h
Customer A
VIP · 2 orders · Mumbai
Order #4821 is in Mumbai right now - address change still possible. Where would you like it delivered?
AI Co-Pilot suggestion
“Got it - I’ve updated the delivery address. New ETA: tomorrow by 6pm. Sending the tracking link now.”
Lead Generation

Every visitor,
a qualified lead.

AI captures, scores, and routes leads from every conversation to the right rep, in real time.

Visit
Chat
Score
Hot lead
Campaigns

Journeys
that adapt.

Drag-and-drop journey builder with AI-suggested touchpoints. Industry templates included.

01Welcome on WhatsAppon signup
02Product onboarding tourday 1
03Activation nudgeday 3
04Re-engagement offerif inactive
AI Chatbot

A chatbot that thinks.
Not one that guesses.

Self-learning neural engine grounded in your business data. Processes refunds, updates orders, books appointments - and escalates only when it should.

See the AI Chatbot

Self-learning

Reinforcement learning improves accuracy with every interaction. Trained on your data.

Multi-turn memory

Maintains context across sessions. Zero-shot and few-shot generalization to new topics.

Live data access

Real-time reads and writes to CRM, ERP, and order systems. Auto-syncs across platforms.

Smart escalation

Hands off complex cases to your team with full context. Agents never start from zero.

200+ Languages

Speaks like
your customer.

Every script, every dialect, code-mixing supported. Same accuracy. Same speed. No setup.

English
हिन्दी
العربية
中文
Español
தமிழ்
+193 more
40+ Integrations

Plays with
your stack.

Two-way sync with the tools your team already uses. No migrations. No surprises.

Shopify
Salesforce
HubSpot
Stripe
Zendesk
Razorpay
Built for your industry

Pre-built for the
way your business runs.

Industry-specific templates, journeys, and workflows. Fully customizable to match your exact business.

E-Commerce

Abandoned cart recovery, order follow-ups, and promotional campaigns that convert.

Healthcare

Appointment reminders, patient follow-ups, and wellness campaigns. HIPAA-aware.

Real Estate

Property alerts, open house invites, and buyer nurturing that closes faster.

Education

Admission campaigns, course reminders, and student engagement at scale.

Finance

Payment reminders, policy renewals, and intelligent cross-sell campaigns.

Hospitality

Booking confirmations, review requests, and loyalty programs that keep guests coming back.

Why Proxenta

One platform. Every advantage.

Built from the ground up to replace five disconnected tools with one AI that actually understands your business.

All-in-one platform

Chat, lead gen, sales, inbox, and campaigns unified in one platform. One bill, one login, one data model.

AI-native, from day one

Built with artificial intelligence at the core of every feature, not bolted on as an afterthought.

Live in under 24 hours

No engineering team required. From signup to first customer conversation in a single day.

Customizable to your brand

Tailored to your industry, workflows, and brand voice. White-label deployment available.

Scales with your business

From your first 100 conversations to your first 100 million. Same platform, same performance.

Enterprise-grade security

AES-256 encryption, SOC 2 Type II, GDPR compliant. Your data is never used to train shared models.

Security & compliance

Enterprise-ready
from day one.

Your data is encrypted, audited, and isolated - the standards your security team will ask about, already in place.

SOC 2 Type II
Audited annually
GDPR
Compliant by design
AES-256
Encryption end-to-end
99.9% SLA
Uptime guarantee
Why teams switch

Three ways to handle
customer conversations.

Only one of them was built for how modern businesses actually run.

The old way
5 disconnected tools
Chatbot, helpdesk, CRM, marketing, analytics. None of them talking to each other.
Customer context lives in silos
Agents copy data between tabs
5+ subscriptions, 5+ logins
Weeks of integration work
Generic chatbots
A bot bolted on top
Talks fluently but doesn’t know your customer, orders, or policies.
No access to your live data
Can’t take real actions
Hallucinates on edge cases
Still need a separate inbox
FAQ

Answers, before you ask.

How long until we’re live?
For a typical setup with your catalog, FAQs, policies, and one CRM integration: under 24 hours. Our team handles initial training and hands you a working AI. From there, it self-improves with every conversation.
Will this replace our support team?
No, it makes them better. Proxenta handles the repetitive queries that eat 70% of agent time - “where’s my order”, “change my address”, “what’s your return policy”. Your team focuses on cases that actually need human judgment.
What happens when the AI doesn’t know an answer?
It escalates to a human with full conversation context and learns from the resolution, so the next similar query is handled automatically. No more “I don’t understand” dead ends.
How is this different from ChatGPT or a generic LLM?
Generic LLMs don’t know your business. Proxenta is grounded in your live data, follows your policies, and takes real actions - processing refunds, updating orders, booking appointments - instead of just talking about them. Your data is never used to train shared models.
How do you handle sensitive customer data?
AES-256 encryption at rest and in transit. SOC 2 Type II audited. GDPR compliant. Region-locked data residency. Full audit logs on every action. Your data stays yours: isolated, encrypted, protected.
Can we customize it for our brand voice?
Yes. Define tone, persona, do-not-say lists, escalation rules, and approval flows. The AI matches your brand voice across every channel and language. White-label deployment is available on Enterprise.

Ready to build something
intelligent?

Start free today. Live in under 24 hours. No engineering team required.

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